Find answers to common questions about our equipment, parts, orders, delivery, finance options, and support services. Can't find what you're looking for? Contact our team.
Bodycoat supplies a wide range of heavy equipment and attachments including excavators, skid steers, backhoes, loaders, crushers, augers, and specialized attachments from leading manufacturers. We stock equipment from brands like Komatsu, Caterpillar, Bobcat, JCB, Hitachi, Hyundai, and many others. Browse our shop or contact us to see specific models.
Yes. We're located at 14 Carrington Road, Toowoomba QLD 4350. We welcome site visits by appointment. Call us on 0420 127 534 or email contact@bodycoatfarmequipment.com.au to arrange an inspection. We can also arrange for inspections of specific equipment or discuss models via video call.
We primarily stock new equipment directly from manufacturers. We also source quality used equipment depending on availability. Check product listings for condition details, or contact us to inquire about specific models and availability.
Yes. Many equipment items can be customized with different attachments, hydraulic configurations, or specialized features. Contact our team with your requirements and we'll provide options and pricing for custom setups.
New equipment typically comes with manufacturer's warranty (usually 12 months or equivalent coverage). Used equipment may have limited warranty depending on condition and age. All warranties include specific terms and conditions. Request details during your purchase inquiry.
You can browse our shop online and add items to your cart, or contact us directly via phone (0420 127 534), email (sales@bodycoatfarmequipment.com.au), or our contact form. Our team can discuss your needs, provide quotes, and walk you through the ordering process.
Deposit requirements vary based on order value and type. For online purchases, payment in full is typically required at checkout. For large equipment or custom orders, a deposit may be requested to secure your equipment. We'll confirm deposit terms when providing your quote.
We accept bank transfer, credit card, and direct debit for online purchases. For large orders, we can discuss tailored payment arrangements. Contact our team to discuss payment options for your specific purchase.
Modifications and cancellations depend on the order status. Contact us immediately if you need to change or cancel. Orders that haven't been shipped can usually be modified. Orders already shipped may have cancellation fees. We'll work with you to find a solution.
Yes. We provide detailed, no-obligation quotes for all products and services. Use our request quote form or call our sales team. Quotes include pricing, delivery costs, finance options (if applicable), and lead times.
We deliver throughout Queensland and Australia. Standard delivery covers regional Queensland with faster service available for Brisbane and nearby areas. Interstate and remote deliveries are available upon request with extended timelines and additional costs. Contact us for delivery to your location.
Delivery times depend on location and item availability. Most in-stock items can be delivered within 5–10 business days. Large equipment or custom orders may take 2–4 weeks. We'll provide specific timelines with your quote and update you throughout the process.
Delivery costs vary based on location, item size, and weight. We provide accurate shipping quotes based on your location. Standard regional Queensland delivery is typically included or heavily subsidized. Contact us for a specific quote for your area.
Yes. If you prefer to arrange your own courier, we can work with your provider. Contact us to discuss pickup arrangements and any impacts to your timeline or cost.
We inspect all items before dispatch. If damage occurs during shipping, report it to us within 48 hours of delivery with photos. We'll work with the courier and arrange replacement or repair at no cost to you.
Installation services are available for certain items and locations. We can arrange on-site setup, attachment installation, and initial training. Ask our team about installation options when placing your order.
We stock parts for 20+ major equipment brands including Komatsu, Caterpillar, Bobcat, JCB, Hitachi, Hyundai, Kobelco, SANY, Kubota, Digga, FAE, MB Crusher, and many others. See our brands page for the complete list or contact us to inquire about specific manufacturers.
Provide your equipment model number and serial number (usually on the machine's ID plate). Describe the component you need (hydraulic cylinder, seal, bucket, etc.) and what it's used for. Our parts team will identify the correct part number and confirm compatibility.
We stock both genuine OEM parts and quality aftermarket components. OEM parts carry manufacturer warranties and are engineered to exact specifications. Aftermarket parts are often lower cost. We recommend OEM for critical components and can advise on each part's best option.
We can typically order parts within 3–7 business days from our suppliers. We'll confirm the timeline and any extra costs. Expedited shipping is available for urgent requirements. Contact our parts team for lead time estimates.
Contact our parts team at parts@bodycoatfarmequipment.com.au or call 0420 127 534. You can also use our request quote form. Provide your equipment details and we'll provide a quote and delivery timeline.
We supply parts and components for repair and maintenance. For on-site maintenance or repair services, contact us to discuss your needs. We can arrange support from qualified technicians where available.
We offer flexible finance options including hire purchase, operating lease, and seasonal payment plans. Terms range from 2–5 years depending on the option. We work with qualified finance brokers to find competitive rates. Visit our finance page or contact us for details.
Interest rates vary based on loan amount, term, credit profile, and current market conditions. Typical rates range from 8–14% per annum. We'll provide a detailed quote with your specific rate before you commit.
Most applications are approved within 1–2 business days. Simple applications may be approved within hours. Larger loans or those requiring additional documentation may take 3–5 business days. We'll keep you updated throughout the process.
Generally, lenders require ABN, last 2 years tax returns, bank statements (3 months), business details, director/owner ID, and equipment details. Requirements vary by lender and application complexity. We'll provide a full checklist when you apply.
Most finance agreements allow early repayment. Some lenders charge an early termination fee, but this will be disclosed in your agreement. Early repayment can save you interest. Contact us to discuss your options.
Tax deductibility depends on your business structure and the finance type. Lease payments are generally deductible as business expenses. For hire purchase, depreciation and interest may be deductible. Consult your accountant for your specific situation.
We're based in Toowoomba, Queensland at 14 Carrington Road, Toowoomba QLD 4350. We welcome site visits by appointment. Call 0420 127 534 or email contact@bodycoatfarmequipment.com.au to arrange a visit.
We're open Monday to Friday, 8 AM to 5 PM AEST. We're closed weekends and public holidays. Outside business hours, you can reach us via our website contact form or email. We'll respond to your inquiry within 24 hours.
Contact us by phone (0420 127 534), email (contact@bodycoatfarmequipment.com.au), or use our contact form on the website. For parts inquiries, email parts@bodycoatfarmequipment.com.au. For sales, email sales@bodycoatfarmequipment.com.au.
Yes. For large equipment purchases, we provide initial on-site training to help your team operate the machine safely and effectively. Training is often included with delivery. Ask about training options when placing your order.
Yes. We offer competitive fleet pricing and can discuss trade-in options for older equipment. Contact our sales team with details of your fleet or trade-in equipment and we'll provide tailored pricing.
We're here to help. Contact our team directly using any of the methods above—phone, email, or contact form. We'll get back to you promptly with the information you need.
Still have questions?
Our team is ready to help with equipment selection, parts sourcing, finance inquiries, or any other questions you may have.