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bodycoatfarmequipment

0420 127 534 info@bodycoatfarmequipment.com.au 14 Carrington Road, Toowoomba QLD 4350
ABN 57 006 198 125 Order Tracking My Account
Shipping & Delivery Policy | Bodycoat Farm Equipment
Delivery Information

Shipping & Delivery Policy

We freight skid steer, excavator and tractor attachments, trailers and ramps to every state and territory in Australia. Orders under $5,000 ship for a flat $220, and orders of $5,000 or more ship free. Free pickup is also available from our Toowoomba yard.

$220
Flat RateOrders under $5,000
FREE
Free FreightOrders $5,000 & over
4–12 Days
Total DeliveryOrder to arrival
Freight Rates

Two Rates, No Surprises

No calculated checkout rates and no postcode loading on standard orders. Every order shipped within Australia falls into one of two freight tiers.

Orders Under $5,000 AUD
$220 flat, inc. GST

A flat freight charge of $220 (inc. GST) applies to any order with a total value under $5,000 AUD. This covers delivery Australia-wide, to metro and regional addresses alike.

  • Applies to all orders under $5,000 inc. GST
  • Covers every Australian state and territory
  • Charged once per order, not per item
  • Applied automatically at checkout — no hidden extras
Orders $5,000 AUD & Over
FREE no freight charge

Orders totalling $5,000 AUD or more ship free to any address in Australia. This is applied automatically at checkout — no code required.

  • Automatic on orders totalling $5,000 or more
  • No coupon or promo code needed
  • Covers every Australian state and territory
  • Includes remote and regional postcodes
Please note: these rates apply to standard freight across our attachment, ramp and trailer range. Larger items — mini excavators, wide trailers and oversized attachments — are freighted to your nearest transport depot for collection, or delivered by tilt-tray or plant carrier where site access allows. We'll confirm the delivery method for your specific order before dispatch. International shipping is not available; all orders must be delivered to an Australian address.

Estimated Delivery Times

How Long Does Delivery Take?

Total delivery time has two parts: handling time at our Toowoomba yard, and transit time once your order is picked up by our freight partner.

1–2 Days
Handling TimeBefore dispatch
3–10 Days
Transit TimeAfter dispatch
4–12 Days
Total DeliveryOrder to arrival
Handling time is typically 1–2 business days, and transit with our freight partners typically runs 3–10 business days, giving a total delivery window of 4–12 business days from order to arrival. Metro addresses in QLD, NSW and VIC generally land at the faster end of this range; WA, NT, TAS and remote or regional postcodes may take longer. These are estimates only, not guaranteed delivery dates. You'll receive a tracking number by email once your order has been dispatched.
In-Yard Pickup

Pick Up From Our Toowoomba Yard

Prefer to collect in person? Pickup is available free of charge from Carrington Road. Select "Pick Up" at checkout and we'll be in touch to arrange a time.

Address14 Carrington Road, Toowoomba QLD 4350
Collection TimesBy arrangement — we'll contact you once your order is ready and agree on a time that suits.
1

Select pickup at checkout

Choose "Pick Up" as your delivery method. No freight charge applies.

2

We prepare your order

Once payment is confirmed, we pull your items and run a pre-dispatch check, then email you when it's ready.

3

Collect from Carrington Road

Bring your order confirmation and a form of ID. Please don't travel out before receiving your ready-for-collection email.

4

Load and go

Our team will help load safely. Make sure your vehicle or trailer can handle the size and weight of what you're collecting.

How We Prepare Your Order

Packed and Checked for the Road

Attachments and trailers are heavy, awkward freight. We take care getting every order road-ready before it leaves the yard.

Secured & Palletised

Attachments are strapped, palletised or crated as appropriate, and secured for the orientation the manufacturer recommends for transit.

Pre-Dispatch Inspection

Every order is visually checked before it leaves our yard to confirm it's in the condition listed and free of any pre-existing damage.

Experienced Freight Partners

We use carriers familiar with heavy plant and equipment freight — not general parcel handlers — for the weight and access these items need.

Freight Damage

What To Do If Your Order Arrives Damaged

Freight damage is rare, but it can happen. Here's the process if your attachment or trailer arrives with transit damage.

Important: inspect your order at the time of delivery and note any visible damage on the carrier's paperwork before signing. Signing without noting damage may affect a freight claim. If you find damage after unpacking that wasn't visible from the outside, contact us within 48 hours of delivery — and don't operate any damaged machinery or attachment until it's been assessed.
1

Inspect on delivery

Check packaging and visible condition before the driver leaves. Note any damage on the delivery docket before signing.

2

Photograph everything

Photos of the packaging, any exterior damage, and the item itself once unpacked. Keep the packaging — don't dispose of it.

3

Contact us within 48 hours

Email info@bodycoatfarmequipment.com.au with your order number, photos, and a description of the damage.

4

Don't operate damaged equipment

If there's visible structural damage, hold off using it until the claim has been assessed.

5

We manage the claim

We liaise directly with the freight carrier and keep you updated. Outcomes may include repair, replacement or credit depending on the damage.

Common Questions

Shipping Questions Answered

How much does shipping cost?
Orders under $5,000 AUD (inc. GST) attract a flat freight rate of $220. Orders of $5,000 or more ship free to any Australian address. The correct rate is applied automatically at checkout based on your order total.
Do you ship to all Australian states and territories?
Yes — we ship to every state and territory, including remote and regional postcodes. Larger items such as mini excavators and trailers may be freighted to your nearest transport depot rather than delivered door-to-door; we'll confirm this with you before dispatch.
What's the handling time, transit time and total delivery time?
Handling time before dispatch is typically 1–2 business days. Transit time with our freight partners is typically 3–10 business days depending on your location. Combined, that's a total delivery time of roughly 4–12 business days. These are estimates, not guaranteed delivery dates.
Will I get a tracking number?
Yes. You'll receive an email with your tracking details once your order has been dispatched from our yard.
Can I pick up instead of having it delivered?
Yes, free of charge from our Toowoomba yard at 14 Carrington Road. Select "Pick Up" at checkout and we'll contact you to arrange a suitable collection time once your order is ready.
Do you ship internationally?
No. At this time we only ship within Australia and can't fulfil international orders or ship to freight-forwarding addresses for export.
What happens if my order arrives damaged?
Note any visible damage on the carrier's paperwork before signing, then contact us at info@bodycoatfarmequipment.com.au within 48 hours with your order number and photos. We'll manage the freight claim with the carrier on your behalf.
Can I change my delivery address after ordering?
Contact us as soon as possible — address changes can only be made before your order is collected by the freight carrier. Once it's left our yard, we're unable to redirect it.
Questions About Your Delivery?

Talk to our team before you order.

14 Carrington Road, Toowoomba QLD 4350 · 0420 127 534 · info@bodycoatfarmequipment.com.au